Mahalo for taking the time to share your feedback. We're sorry to hear that you were disappointed with your recent experience.
After reviewing your order and our correspondence, our team packed and shipped the items exactly as they were selected at checkout. When you reached out, you let us know that you had intended to order different designs and mentioned that the website was a little difficult to navigate.
While we were unable to make an exception for the final sale misprint items, we did offer to help exchange the non-final-sale clips in accordance with our exchange policy. We understand this wasn't the outcome you were hoping for, and we're sorry for that disappointment.
We truly value your continued support and appreciate your feedback. We'll continue looking for ways to make the shopping experience even clearer for our customers.
