Aloha,
Mahalo for taking the time to share your feedback.
We're sorry to hear that the Cone Clip was smaller than you expected. We understand that it can sometimes be difficult to gauge size when shopping online, so we include product dimensions and multiple photos on each product page to help customers choose the best fit.
Regarding shipping, we apologize that your order arrived one business day later than the estimated 3–5 business day delivery window. While shipping estimates are not guaranteed, we understand that delays can be disappointing. We're also sorry that you had to reach out for a tracking update.
We truly appreciate your support of our small business and your feedback, as it helps us continue improving the experience for our customers.
Mahalo!
